1. Introduction: Thank you for choosing CarInstruction.com, a service provided by Wireless Link LLC. We are committed to providing high-quality virtual vehicle report services. Please carefully review our updated refund policy, as it outlines our stance on refunds once the product is delivered.

2. No Refund Policy: Effective immediately, all sales on CarInstruction.com are final. Once a report or product is delivered to the customer, no refunds will be issued under any circumstances.

3. Non-Delivery: If the report is not received due to reasons such as an incorrect email address, email provider issues, mail server errors, or spam settings, customers must:

• Inform us via email at support@carinstruction.com or through live chat support within 24 hours of placing the order.
• Include the order number and an alternate email address in the communication.

In such cases, we will resend the report to the provided alternate email or via live chat support. However, no refund will be granted once the report is successfully delivered.

4. Duplicate Charge: If a duplicate charge occurs due to placing multiple orders of the same package with identical or similar information, customers must:

• Request a refund for the duplicate charge via email with the subject “Refund Request for Duplicate Charge” and include both order numbers.

Refunds will only be processed for duplicate charges. No other refunds will be granted.

5. Contact Information: For any questions or concerns regarding our refund policy, please contact our support team at support@carinstruction.com.

6. Changes to the Refund Policy: Wireless Link LLC reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting on the CarInstruction.com website. We advise customers to review this policy periodically for updates.

Thank you for choosing CarInstruction.com. We value your business and are here to assist with any inquiries.